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    Entries in Twitter (4)

    Wednesday
    Oct142009

    My Little Twitter Travel Research Project.

     

    When A Luxury Travel Blog posted their “10 most followed travel-related Twitter accounts” back on May 29, I immediately began following everyone on the list. Sure, the motivation was partially for my own travel-loving reasons, but I also thought it would be fun read to monitor those lucky 10 for a few months to see how they fare. (See how I cleverly made this work-related, there?)

    Travel Insights 100 recently reported that the top three topics to tweet about are blog posts, travel industry news and travel information. So how have the top 10 travel tweeters performed over the past four months? Check out what my “research” has uncovered:

    Click to read more ...

    Thursday
    Sep242009

    CPAs Get Social on Twitter.

    Why did you decide to join Twitter?

    I joined LinkedIn and Facebook and never really did much with either one of them beyond being a Facebook friend with my daughter. After attending a seminar about LinkedIn for Leaders, I started getting more and more involved by updating my profiles and inviting friends and relatives to join my Facebook and LinkedIn accounts. Soon thereafter, my employer, E.B. Lane, held an internal Lunch-n-Learn session, part of our continuing education program, about Twitter and other social media tools.

    Click to read more ...

    Tuesday
    Jun302009

    Mastering 140 characters or less. 

    As many of you already know, Twitter is catching like wildfire in the business community and becoming more and more mainstream. According to Nielsen, there is an estimated 14 million people who are active on Twitter, and that only includes the United States.

    With that being said, if you want your voice to be heard, you must distinguish yourself from the other 14 million-plus people who are active on Twitter. Here are a few tips that will help you master Twitter and become an effective microblogger:

    Be concise, yet creative.

    You only have 140 characters to connect with your audience. That said, cut the fluff and be straightforward with your message. Like any effective headline, your tweet must stand out and be interesting in order to capture the attention of your audience.

    Abbreviations are your friend.

    You want to save your characters for the “meat” of your tweet, and if this means abbreviating or using acronyms, that’s okay by Twitter standards. If only we were able to “roll over” unused characters for future tweets!

    It’s not all about you.

    Many on Twitter are promoting a product, service or client. However, there is a fine line between increasing awareness and losing customers/followers. There is nothing more irritating than people who are constantly plugging. To maintain an audience of followers, it’s necessary to know your audience and tweet information you think they’d be interested in. Communication is always two-sided. Two brands that lead by example are: @southwestair and @zappos

    Utilize hyperlinks.

    Hyperlinks do exactly what the name implies – they link to more information about your company or product. Hyperlinks are an effective way to drive people back to your website, blog or desired destination with a simple click. If you do incorporate hyperlinks, make sure to explore tools such as www.tinyurls.com that help shorten URL’s and take up less characters.

    Double and triple check.

    Just because Twitter is a microblog doesn’t mean spelling and grammar are any less important. If I notice a company or person is constantly dropping typos in their tweets, the less likely I am to read their future messages. To avoid making yourself or your company look bad, spell check and carefully craft each Tweet.

    Friday
    Jun052009

    Twitter Travel Deals: A Feast o’ Plenty.

    With some recession doom and gloom still lingering on the cusp of the summer travel season, the state of the travel industry continues to be a hot topic of conversation. For every good news story, five bad ones seem to always follow. But you should fear not. Travelers are still traveling – just rethinking their approach – and your avid deal hunters are feasting on the buffet of bargains oozing out from every direction. Good news is, those deals aren’t hard to find, thanks to some savvy marketers finding new ways to engage.

    Over the past few months, an influx of travel industry entities have jumped on the Twitter train. Resorts, hotels, CVBs, airlines, and even travel mags. One great example is Hyatt Hotels & Resorts, a notable brand that recently launched a Twitter account – @HyattConcierge. It offers 24/7 assistance with any travel questions and requests before, during and after your stay. Smart. On the flipside, @DealsOnTravel is answering the call for what most travelers are looking for online right now.

    In the meantime, Twitter has also become the premier forum for a little ethnographic experimentation. Quite a few travel entities are toggling their microblogs between deals, customer service and brand-building tweets – as they actively figure out how they want to/should use this tool. Why not? These are new, uncharted waters for some, and a little testing helps to distill social strategy. So as we continue the climb out of the deep, dark recession abyss, be watching as the travel industry’s finds even more footing with the use of social media.

    In the meantime, though, keep those deals coming.